Official Partner of ICCO (International Communications Consultancy Organisation) and national PR organisations for agency certifications according to the international Consultancy Management Standard (CMS).
Managing Director of one of Austria's leading communications agencies, The Skills Group. Specialised in service development, issue management, crisis comms, strategy and social media. Until 2020, for many years Vice President of the Austrian Public Relations Association (PRVA), responsible for International Affairs and Quality Standards. Served ten years as Board member of the Austrian PR trust seal and co-authored Austrian and international industry standards.
Anita is Co-Founder of Agency Experts and serves as its first CEO. She is a certified business auditor (2008) and has a record of successfully auditing communications consultancies in Austria and Germany (Austrian PR trust seal, ICCO Consultancy Management Standard – CMS). As a result, she has a deep insight into the communications industry and how successful consultancies are structured and managed.
Elise is a three-time CEO, leadership strategist, business consultant and executive coach. She is the founder of Mitchell Communications Group, one of the top 10 fastest-growing public relations firms globally and a two-time Inc. 500/5000 fastest growing company. Under her leadership, her agency grew more than 500% in five years.
Founder and CEO of All Channels Communication Group – the major Bulgarian independent communication group with more than 90 consultants in Sofia and Vienna. He has 20 years of experience as an entrepreneur and manager of one of the most dynamic Bulgarian communication companies in the field of PR, advertising, digital communications, media planning and PR. He is specialized in business growth and development, business strategy, business transformation and change management, process management, service development, people’s management, etc.
We support the implementation of quality management standards and conduct quality certification audits according to international business standards.
We closely cooperate with different national and international communications industry organisations, like the International Communications Consultancy Organisation (ICCO).
We gather top experts – only such with stunning business records and years of hands-on agency management experience– from all over the world to provide consulting for owners and managers of communications consultancies.
Agency Management Coaching and Business Consulting
Audits and Quality Certifications
Set-up of Quality Management Systems
Seminars, Training and Education
Change, Interim & Transition Management
Every executive in a communications agency can benefit from the outside perspective of a competent advisor from time to time. However, not all business consultants and auditors know and understand the nuances of the communications industry. While you may be able to share some insights about your business with fellow agency leaders, you likely find yourself limited in what can be discussed, due to confidentiality restrictions and competitive reasons.
To solve this problem, the Agency Experts platform offers experienced business and executive consultants who are native PR and communications professionals (consultancy owners, managing directors, senior executives). Our experts advise agency managers from other markets or disciplines within the communications industry. We offer cross-market, cross-border, cross-company and cross-continental guidance. This can be accessed through 1:1 coaching, online and telephone consulting, and on-site engagement as needed.
Our mission is to make communications consultancies and their managers more successful and to improve the overall resiliency and quality of the PR industry. In addition to individual coaching and management consulting services, we facilitate the implementation of quality management programs, serving as auditors for the international Consultancy Management Standard (CMS) quality certification of ICCO (International Communications Consultancy Organisation) or the ISO scheme.
Agency Experts also provides selected independent quality management experts and certification auditors who have extensive experience in auditing communications.
These auditors and experts are skilled in developing and implementing certified quality management systems within agencies and also conducting audits according to international industry standards, such as the CMS - Consultancy Management Standard of ICCO (International Communications Consultancy Organisation).
Our goal is to increase the number of quality certified communications agencies and to improve business success and crisis resilience in the communications industry.
The Agency Experts organisation provides this free service to agency leaders seeking professional advice from business consultants with a strong background in the communications industry.
This online platform operates independently and is supported exclusively through the membership fees of participating consultants, with no paid content or advertising. We base the selection of experts solely on their qualifications and recommendations from respected industry organisations. The use of data and information provided here for any third-party activities or purpose is strictly forbidden.
Agency Experts was founded in 2019 by individual senior agency management experts and a group of quality auditors (see team & experts). It is a private project of the individual professionals involved and is not affiliated with their employers or any other communications agency, agency network or media house.
While the use of this online service and the actual matchmaking platform is entirely free of charge for users, all resulting consulting service relationships will be based on fees and expenses individually agreed upon in written form before any billable consulting services begin.
Only experienced executives with a proven track record leading an agency in the industry (PR, advertising, marketing, digital), are chosen to become members of the international Agency Experts network. As a result, you will only work with highly qualified professionals who understand your business inside and out.
Preferred, selected Experts are also industry thought leaders who have played an active role in national or international industry organisations. Such experts are widely known for a deep understanding of the values of global and cross-company cooperation, quality, and business ethics.
Does your experience align with the criteria of our Agency Experts? Are you ready to share your expertise as a consultant with other agency professionals in other countries or markets? If so, please send us your CV, preferably along with a recommendation by an existing member of the Agency Experts network or your national communications industry organisation.
We will respond to you as soon as possible and provide any available opportunities and membership information.
"Every agency manager has a right to work with business consultants who understand the communications industry's rules and uniqueness."
Juergen H. Gangoly, Co-Founder Agency Experts and CEO of The Skills Group.
"Being able to trustfully exchange views and challenges with other experienced Agency managers is something I don't want to miss anymore. It leads faster to success and prevents mistakes."
Managing Director, Leading PR-Consultancy, Germany
"We were searching for somebody to help us to implement a quality management system in our agency for a very long time. Here are the people who understand quality management AND the communications industry!"
CEO, Digital Agency, Austria
"More and more of our clients expect to work with a quality-certified agency. Here at Agency Experts, we found support in quality management issues and experienced auditors to certify us according to the international business standards required by our clients."
CEO, FMCG Marketing Agency, Greece